Privacy Policy

    We value your privacy and are committed to protecting your personal information

    Privacy Policy

    This Privacy Policy describes how "Digital Shaheens" ("Company" or "we" hereby) collects, uses, and shares information provided by you when you visit our website or use any of our EcomOS services.

    This policy also informs you about your rights as visitors or viewers of our website with respect to your Personal data and how you can get your questions answered about your Personal data and our Privacy Policy.

    We own the rights to change our Privacy Policy anytime in the future. If we change the Policy, we will update it in this section of our website along with the date of revision.

    When you visit our site or use any of our services, you become subject to our Privacy Policy. You agree to our collection and use of your Personal Data and any other information. We use the data collected from our website according to the laws and regulations of collecting, sharing, using, and transmitting your Personal and non-Personal Data.

    Whose personal data do we process?

    We can process your personal data if:

    • You are a visitor, client, or vendor of Digital Shaheens (or are interested in becoming one);
    • You use our products and/or our EcomOS services;
    • You work for our client and/or vendor or someone who uses services and/or products that have been developed by us;
    • You are a client (or work for a client) whom we want to tell about and offer our services and/or products;
    • You are our employee, subcontractor, or are interested in working with us.

    What kind of personal information do we collect?

    We collect personal data and other information provided to us either by you or by a third party. This information can include:

    • Your name;
    • Information about your employer, subdivision, and official duties;
    • Your address, phone number, email address, or other contact details;
    • Personal information provided during phone conversations, email correspondence, or the use of our website (including when you register for newsletters, place an order, participate in a contest, or submit a form);
    • Information regarding any cooperation between Digital Shaheens and you or your employer;
    • Technical information (such as your IP address, browser details, time-zone, plugins, operating system, etc.);
    • Your visit history on our website (including URLs, time and date of visits, pages viewed, and browsing behavior);
    • Activities such as scrolling, mouse clicks, or hovers on our website.

    If you provide Digital Shaheens with data of/from third parties (such as their names, email addresses, phone numbers, etc.), you guarantee that you have the right to do so.

    Collection and Use of Amazon Data

    In addition to the data listed above, we collect and process data from Amazon when using Amazon's services or APIs in strict compliance with Amazon's policies.

    Amazon Data may include but is not limited to:

    • Order information, customer details, and shipping data;
    • Product information such as SKUs, inventory levels, and pricing;
    • Performance data related to sales and customer engagement.

    We collect, store, and process Amazon data for the following purposes:

    • Providing services: To manage and fulfill Amazon-related orders and services.
    • Improving efficiency: To streamline processes such as inventory management and customer service for Amazon sellers.
    • Data analysis: To analyze sales performance and other key metrics in compliance with Amazon's requirements.

    Data Security

    We take data security seriously and have implemented appropriate technical and organizational measures to safeguard your personal data, including data from Amazon, against unauthorized access, modification, or disclosure. These measures include:

    • Encryption of sensitive data in transit and at rest.
    • Access controls to limit access to Amazon data to authorized personnel only.
    • Regular audits and assessments to ensure compliance with data security standards.

    Data Retention and Disposal

    We retain personal data, including Amazon data, only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we follow a secure data disposal process to ensure that the information is completely removed from our systems.

    To whom do we disclose your personal information

    • Our business partners, clients, vendors, and subcontractors;
    • Our auditors, legal consultants, and other professional consultants.

    For Amazon data, we do not share personal Amazon customer information with unauthorized third parties. Amazon data is shared only with approved third parties or subcontractors who are directly involved in fulfilling services and have agreed to maintain the same level of confidentiality and security required by Amazon's policies.

    Data Sharing with Third Parties

    We may share non-identifying website analytics and advertising performance data with advertising platforms or advertising networks to measure and improve our marketing. We do not disclose information that personally identifies you to advertisers for their own independent marketing use.

    SMS Consent and Mobile Information

    Mobile information, SMS opt-in data, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. This includes your mobile phone number, SMS consent status, consent timestamp, consent source, and any record showing that you agreed to receive text messages from Digital Shaheens.

    SMS consent is collected only through an optional opt-in process. Transactional or service-related text messages and promotional text messages use separate optional consent choices. These choices are not preselected and consent to receive SMS is not a condition of purchase or of booking a call with Digital Shaheens.

    We may share mobile information and SMS consent records only with service providers, telecommunications providers, messaging aggregators, CRM providers, compliance reviewers, or other vendors strictly as necessary to deliver, document, support, or audit SMS communications requested by you. Those providers are not permitted to use SMS consent data for their own marketing or promotional purposes.

    To protect the rights, property, and security of Digital Shaheens, our clients, our employees, and other users, we may also share information with other companies and organizations (including law enforcement) to prevent fraud and other risks.

    MCP Server Privacy

    Digital Shaheens operates a public MCP (Model Context Protocol) server for TikTok Shop profit calculations at https://digitalshaheens.com/mcp. This section explains how the MCP server handles data:

    • No personal data collection: The MCP server processes only calculation inputs (numbers like selling price, costs, and commission rates). It does not collect, store, or process any personal information, names, email addresses, or identifiable data.
    • No user accounts: The MCP server requires no authentication, login, or user accounts. It is a public, stateless calculation service.
    • Request logs: Standard Vercel request logs (IP addresses, timestamps, request paths) are retained as part of Vercel's infrastructure logging. These logs are not used for marketing, profiling, or tracking individuals.
    • No data storage: Calculation results are returned immediately and not stored. The server maintains no database or persistent storage of user inputs or outputs.
    • Rate limiting: Simple in-memory rate limiting (100 requests per hour per IP) is applied to prevent abuse. Rate limit records are ephemeral and reset automatically.

    The MCP server is designed for use by AI assistants (such as Claude, ChatGPT, and other MCP clients) to perform TikTok Shop profitability calculations. Users of those AI assistants should refer to the privacy policies of their respective AI providers to understand how those services handle data.

    For questions about the MCP server, see the MCP server documentation.

    Usage of outbound links

    Digital Shaheens websites may include links that lead to other websites, which are controlled by parties not related or connected to us. After clicking an outbound link, we lose any control over the collection, storage, or processing of your personal data on those websites.

    How To Contact Us:

    To get more information about our privacy practices, please contact us:

    +923350995088
    admin@digitalshaheens.com

    By providing your contact information and clicking a submit or booking button, you authorize us to contact you by email or phone call to answer your inquiry or share information you requested. SMS messages are sent only if you separately opt in through an optional SMS consent checkbox or equivalent written consent process. Message frequency varies. Msg & data rates may apply.

    You have the right to opt out of SMS communications at any time by replying "STOP" or to seek assistance by replying "HELP." Opting out of SMS does not prevent you from contacting Digital Shaheens by email or phone.

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